Saturday 4th September, 2010 (HK)
One-Stop Shop
Tailored Solutions
Dedicated Specialists
Extensive Partnerships
Established Delivery Network
Mail and Direct Marketing Solutions
Hong Kong, China, Asia Pacific
Quality Control...
Managing DML Partners
The Management Team at DML possesses over seventy five years of combined direct experience in Asia Pacific and has been actively building relationships both in China and across the region for the past 30 years. As a result we have developed tried and tested relationships with partners that have proved reliable and consistently contribute to our value proposition. DML is known throughout the region as a quality driven organisation and we strive to ensure all our business partners adhere to a similar philosophy.
Transit Testing
As an independent company, DML has the capability to offer services from an enormous array of service partners. We take it upon ourselves to constantly monitor the service levels of our partners and competitors, ensuring that we are in a position to avoid those who are performing below our standards. We understand that circumstances can often cause the service quality of providers to vary at short notice and are well positioned to act immediately and decisively should the need arise.
Data Testing
DML has developed perhaps one the highest quality mailing list databases in China through working with important data and list owners from the private and public sector. However, our job is never complete - we monitor campaign results and often provide newly developed lists on a free trial until we are confident in the overall list quality.
Management Review
All the Directors at DML take a hands-on approach and get directly involved with all aspects of our client servicing policies. For example, we conduct regular management meetings whereby all current customers' activities are discussed and reviewed. We constantly strive to improve our value added proposition through encouraging an "out of the box" mentality in all staff. All members of our team are rewarded for any contribution they make resulting in improved levels of service and quality for our customers and partners.